Get in Touch With Us
Got a question about something you read on wordsforthat.com, spotted an error, or want to tell us about a sweepstakes casino we should be looking at? Here's how to get a message to us and what happens once you do.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it — we don't rely on automated replies to stand in for an actual answer. Include a short summary of what your message is about in the subject line so we can route it to the right person and get back to you faster.
We aim to reply within a couple of working days. During busier periods, particularly when new operators launch or state availability shifts, it can take a little longer, but every message gets a response.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — if the Gold Coins and Sweepstakes Coins model, redemption process, or eligibility rules on any operator we cover are unclear, ask us directly.
- Corrections — welcome offers, redemption thresholds, eligible states and payout timings change frequently at sweepstakes casinos. If something on our site looks out of date, we want to know so we can check it.
- Operator suggestions — if there's a new sweepstakes casino you'd like to see reviewed, or one you think shouldn't be on our list, tell us why.
- Feedback on our comparisons — if you think our ranking criteria missed something that matters to players, particularly around payout speed, we're open to hearing it.
- Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible play concerns — if you or someone you know is struggling with how they engage with sweepstakes-style games, mention this in your message and we'll point you toward appropriate resources.
A Note on What We Do and Don't Cover
Social Casino publishes independent research and comparisons of sweepstakes and social casinos operating in the US. We don't provide legal advice, and we can't confirm whether any specific operator is permitted in your state — that depends on the operator's own terms and the laws where you live, both of which change. If you have a question along those lines, we're happy to help point you toward the right place to check, but the final answer needs to come from the operator or your state's current rules.
We also don't process redemptions, payments, or account issues on behalf of any operator. If you have a problem with a specific site — a delayed redemption, a verification hold, or a bonus that didn't apply as expected — that needs to go to that operator's own support team, since we don't have access to individual player accounts.
Keeping Our Content Accurate
Our ratings and offer details are checked against what operators publish, but terms such as welcome offers, coin packages, and eligible states are set by the operators themselves and can change without notice. Reader input is one of the ways we catch when something has moved. If you've noticed a mismatch between what we say and what an operator currently offers, telling us helps keep the page useful for the next reader. You can also see how we approach eligibility and jurisdiction more broadly on our guide to casinos operating outside GamStop restrictions, which covers similar questions about availability and legal standing.
Thanks for taking the time to read this far. We'd genuinely rather hear from you than have you leave with an unanswered question.